Forum: Email Related

This feature has been disabled for your inbox in the most recent version of Smartermail. There are current requests for them to re-enable this...

NOTE: This only applies to our Linux/cPanel customers using IMAP. If your mail client application gives you errors about the Root Path Folder...

SmarterMail versions 5 and 6 If you are able to login with the email address you need to change the password for. Login to your webmail (usually...

Microsoft Exchange ActiveSync is an add-on service for domains on our SmarterMail version 6 servers. First, I must say I have tried this out and...

The newest version of SmarterMail v6, uses a different file format for the mailing list subscribers. Previous versions use file type ".txt", the...

Microsoft Exchange ActiveSync is a data synchronization protocol that enables over-the-air access to email, calendars, tasks, and notes from most...

It is a good practice to regularly check the disk space reports for your domain in Smartermail. If the domain runs out of disk space on its mail...

Using strong email passwords is extremely important. We have implemented new strong password requirements on the mail servers. This is for your...

SmarterMail 6 has been released by SmarterTools. However, it is still too buggy for us to upgrade existing mail servers to this new version. We...

If you use Mac Mail, we've created a tutorial about configuring Mail to work with your Hostek email accounts: Configuring Mac Mail If you...

After a recent upgrade of the Plesk control panel webmail is not working correctly. We have an open ticket with Parallels (the makers of plesk) to...

To use SSL for secure email, you will need to use the following respective ports: Receiving (POP): POP3 - port 995 Sending (SMTP): SMTP -...

You will first need to upload the image to your website. Then you will add an image link to the signature (or email) then you need to add it as...

If you have a domain up and running and are switching to Hostek, is there a way to forward emails to your Hostek account before the DNS has switched?...

Here are the steps needed to setup your iPhone to be used with the Hostek.com mail servers: NOTE: In this example, I am using the domain name of...

We often get asked about IMAP. Yes, IMAP is supported. The IMAP settings for the username and password are the same as your POP3 settings. The...

Generally, the error Remote host said: 421 invalid sender domain 'x_y_z.com' (misconfigured dns?) is a temporary error and the server should 'ignore'...