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Thread: Cannot receive email to domain alias

  1. #1
    Join Date
    Apr 2012
    Posts
    1

    Question Cannot receive email to domain alias

    I have added a domain alias to my hosting account and set up a catch-all email address. However, when I send email to something @ my domain alias, it bounces rather than going to the catch-all. I have definitely pointed my domain name to Hostek's nameservers on GoDaddy... what other things might be causing the problem? Thanks in advance.

    Liam

  2. #2
    Join Date
    Nov 2009
    Posts
    99

    Default

    Liam,

    If you've set the alias as a catch-all and the MX record is properly pointed, then you've done everything correctly. If this isn't working though, we'd need you to create a support ticket by emailing [email protected] so our techs can help troubleshoot this for you.

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